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Valuable Premium: Giveaway at Job Fairs Welcome gift for new employee orientations	Jumpstart Your Job: 12 Simple Ways to Shift Your Career into High Gear By Marcia Hall Master the qualities that people at any stage of their career must display to succeed in the workplace. In short, easy-to-read chapters with action steps, 12 Simple Ways are described to help readers learn behaviors their bosses really want. Employers and young professionals from large and small companies offer insights about what is important in the workplace, how workers can fit into the job culture, and what common mistakes should be avoided. This book is appropriate for the new and experienced employee as well as for students. Read more here... 116 Pages Paperback $12.95 ISBN-13: 978-0-9788066-4-4  Copyright 2007 TO ORDER A SINGLE COPY:   MULTIPLE COPIES AND BULK ORDERS - to use as a giveaway or resource for your employees Discounts are available for multiple copies and bulk orders. Call 410-987-0857 (ask for Marcia) or send an email to marcia@reputationcounts.com with your requirements. Jumpstart Your Job eBook $10.95 Copyright 2007 NOTE:  This is an automatic download.  After you purchase this product you will receive and email with download instructions so that you can start reading right away. PAYMENT OPTIONS Pay online via credit card Pay online via PayPal - NO ACCOUNT NECESSARY To read a review of Jumpstart Your Job, click Review.
<	Navigating Newbie-ism: 12 Simple Ways to Thrive in Your First Job and Career, The College Student’s Guide By Marcia Hall Learn the skills you need beyond your academic degree.  Develop personal attributes that all employers want to build a reputation that will serve you well throughout your career. 168 Pages Paperback $12.95 ISBN-13: 978-0-9788066-3-7  Copyright 2007 TO ORDER A SINGLE COPY:   MULTIPLE COPIES AND BULK ORDERS Discounts are available for multiple copies and bulk orders. Call 410-987-0857 (ask for Marcia) or send an email to marcia@reputationcounts.com with your requirements. NEW: Navigating Newbie-ism eBook $10.95 Copyright 2007 NOTE:  This is an automatic download.  After you purchase this product you will receive and email with download instructions so that you can start reading right away. PAYMENT OPTIONS Pay online via credit card Pay online via PayPal - NO ACCOUNT NECESSARY To read reviews of Navigating Newbie-ism, click Review 1 | Review 2.
	SET YOURSELF APART! Get the Job You Want: Networking Know-How and Deadly Mistakes to Avoid Rachel Bandarenko interviews Marcia Hall about networking for college students. MP3 Download $4.95 Copyright 2006 NOTE:  This is an automatic download.  After you purchase this product you will receive and email with download instructions so that you can start listening right away. PAYMENT OPTIONS Pay online via credit card Pay online via PayPal - NO ACCOUNT NECESSARY
	SET YOURSELF APART: Get the Job You Want: Business Etiquette and Deadly Mistakes to Avoid Marcia Hall interviews Rachel Bandarenko about business etiquette tips that are important in the job search and career. MP3 Download $4.95 Copyright 2006 NOTE:  This is an automatic download.  After you purchase this product you will receive an email with download instructions so that you can start listening right away. PAYMENT OPTIONS Pay online via credit card Pay online via PayPal - NO ACCOUNT NECESSARY

Other Great Tools to Help You in Your Job

	Make Your Contacts Count By Anne Baber and Lynne Waymon 294 Pages / Paperback ISBN: 0-8144-7093-9 Copyright 2002 PAYMENT OPTIONS

WORKSHOPS

For Current Workshop Schedule CLICK HERE

All workshops are interactive, upbeat and fun. Handouts will be provided by the speaker. Customized workshops are available that cover your areas of interest. Sample workshops include:

FOR STUDENTS & NEW EMPLOYEES

"What's Really Important to Know to Thrive in Your First Job" 60 minutes

Description: Graduating from school is important, but did you know academics are not enough? Employers want more than just what's on your resume. You need to demonstrate the behavior that all employers look for.

Topics include:

1. The art of the positive attitude – being friendly, perfecting the hand shake, how to make eye contact, understanding body language
2. Mastering the mundane – 10 little things you can do to make a good impression
3. What young professionals say is really important to do, and deadly mistakes to avoid

"How to Be the Employee Every Boss Wants" 60 minutes

Description: Your boss will expect you to fit into the company environment, be a good team player, and have a positive attitude, but he/she won't always emphasize how important these traits will be to your success. Knowing and demonstrating the behaviors employers really want, or the "unwritten rules" of the workplace, will help you build the type of reputation that will give you a competitive advantage.

Topics include:

1. What your supervisor will expect
2. What beliefs may hinder your success
3. How to build a great reputation

INTERNSHIP PROGRAMS

FOR COLLEGE AND HIGH SCHOOL STUDENTS

"What Employers Will Expect and How You Can Make a Great Impression" 60 to 90 minutes

Description: An internship is a great opportunity to demonstrate what employers expect and value. But what specific behaviors matter? Learn the unwritten rules in a two-part program a pre- and post-internship workshop. Take self-assessments during the internship to see what you are doing. Employers can provide assessments as well.

Pre-Internship Topics include:

1. What Do Employers Care About
2. The First Impression
3. Beliefs/Expectations that May Hinder Your Career
4. 3 Key Moments in a Conversation
5. The 12 Simple Ways to Impress a Boss
6. The Role of Reputation

Workshop materials include copies of Jumpstart Your Job: 12 Simple Ways to Shift Your Career into High Gear and handouts.

Post-Internship Topics include:

1. Review of Internship Experience
2. Interacting with Co-Workers
3. Additional Tips to Make a Great Impression

"How to Impress People Who Can Help You: 3 Secrets to Make Yourself Memorable" 60 minutes

Description: When you first look for a job, it can be overwhelming. You've heard of networking, but wonder how you can make the best impression when you meet and talk with people. How can you impress someone who might be able to help you find a job?

Topics include:

1. First impressions – hand shake, eye contact, body language
2. Remembering names and teaching others yours
3. Answering "What do you want to do?" to demonstrate your character and competence

"How to Impress People Who Can Help You: 5 Secrets to Make Yourself Memorable" 90 minutes

Description: When you first look for a job, it can be overwhelming. You've heard of networking, but wonder how you can make the best impression when you meet and talk with people. How can you impress someone who might be able to help you find a job? This workshop adds two topics to the one-hour seminar.

Topics include:

1. First impressions – hand shake, eye contact, body language
2. Remembering names and teaching others yours
3. Answering "What do you want to do?" to demonstrate your character and competence
4. Using "How are you?" and "What's new?" to your advantage
5. Joining and exiting a conversation tactfully

I recently invited Marcia to speak to my Management class students. The tips she shared were right on target and will serve our students well as they embark on their professional careers. She is an engaging speaker and an excellent role model.
Vivian Armor, Adjunct Faculty and Director, Alex. Brown Center for Entrepreneurship University of Maryland, Baltimore County

Your presentation to Woodland Job Corps Center STARS students was fantastic. The students took away some valuable information in regard to the work ethics they need to adopt for their lives as they pursue their careers. Several indicated they would love for you to come and speak to them again. Several of our mentors have started working through your book "How to Jumpstart Your Job," with their students and are really enjoying it.
Gloria Coliton, STARS Coordinator, Woodland Job Corps Center

Your presentation was not only informative but also engaging and hands on with the material you provided. You maintained the student's attention not a small feat before lunch. I am excited about the impact you and your book will have on society at large and the impact you, personally, will have on changing individual lives for the good.
Sheri Lowe, Guidance Counselor, Springbrook High School

The presentation about communication skills was very entertaining with a good use of role play and learning techniques, and held the attention of 35 high school seniors for 45 minutes!!
Kathy Kidd, English Teacher, 12th Grade Severna Park High School

CUSTOMER/CLIENT SERVICE - NEW

FOR EMPLOYERS & EMPLOYEES

"How to Provide Exceptional Customer Service" 60 minutes to 3 hours

Description: Do you and your employees speak with a smile in your voice? Do customers feel positive about their experiences with your company or organization? Learn how to exceed customer/client expectations and develop lasting relationships through the extraordinary service you provide.

Topics include:

1. What customers notice
2. How we communicate
3. Phone and e-mail tips
4. What customers want and dislike

I have received a lot of positive feedback about your customer service workshop you conducted for us. Some of our folks have spruced up their outgoing voice messages, and I believe much of your other advice will take hold. Thank you so much, and I am confident we will be a better organization going forward because of your help. Leonard R. Raley, President and CEO, University System of Maryland Foundation, Inc. and Vice Chancellor for Advancement

NETWORKING

FOR BUSINESSPEOPLE, STUDENTS

"How to Network with Confidence!" 30 minutes to 6 hours

Description: Do you think that networking is just another business buzzword, or believe it is a tool that can help you in your career? Learn to make strategic use of networking time to help you find a job, get more visible, and attract opportunity.

Topics include:

1. The 3 Key Moments in a Conversation
   • Remembering Names and Teaching Others Yours
   • Answering "What do you do?" to attract interest
   • How to answer "What's new?" to move the conversation forward
2. The 6 Stages of Relationships: How to Demonstrate Your Character and Competence
3. How to Join a Conversation with People You Don't Know and What to Say
4. The Business or Career Card and Where to Network
5. First Impressions: The Three Forms of Communication
6. Follow Through: How to Stay in Touch or Reconnect

For detailed information about networking and the programs, please click here

This was so helpful. Whenever you introduce yourself, people want to know two things: how can you help me and why should I trust you. Marcia told us how to succinctly communicate both.
Nellie Pharr-Maletta, Am-N-PM Computer Services

I am able to understand how to communicate and connect for business without being pushy or phony.
Rick Hansen, Director, Reliable Government Solutions

Excellent, very informative, practical examples, valuable training for any business that wants to equip their staff to present effective company introductions.
Nancy LaJoice, Baltimore Washington Corridor Chamber of Commerce

The seminar de-mystified the networking process and I will feel more equipped to maximize the impact of my existing and future relationships.
Patricia Stanco, Consultant, Health Policy Associates

For Current Workshop Schedule CLICK HERE

To book Marcia Hall Click Here

CONTACT:

Reputation COUNTS Marcia Hall The Reputation Pro 410-987-0857 marcia@reputationcounts.com Certified MBE/DBE (State of Maryland): Marcia Hall & Associates, LLC, T/A Reputation COUNTS  Certified Contacts Count Trainer Check my profile on:

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