Soft Skills Mini Tip: Say Your Name when Leaving a Message
Not long ago I received a voice mail message that started with,
“I was a student in your class. I have a question. Would you please call me at xxx-xxx-xxxx?”
At that moment I had a dilemma. What should I do? I had no idea who this person was. I wanted to return the call because this student sounded sincere and one who needed my help. On the other hand, I didn’t know her name. What would I say when calling if she didn’t pick up the phone?
I decided to call and hoped she would answer, which she did. I was able to help and she was relieved. However, this situation brought to mind how important it is to think of the person on the receiving end when leaving a voice mail message.
Voice Mail Tips:
1. Always say who you are, even if you are sure the other person will recognize your voice.
2. State what you need so that the person can be prepared when returning your call. You may save an extra phone call that way.
3. Say your phone number slowly and repeat it, even if the person you are calling has it. Then he/she will not need to search for it.
4. Be brief and concise. Do not include details that are unnecessary, and resist the temptation to ask several questions in one voice mail.
5. Tell the person when you will be available for a return call. This helps avoid phone tag.
To sum it up, tell people who you are! They will be most appreciative.
Youre so cool! I dont suppose Ive learn something like this before. So nice to search out somebody with some original thoughts on this subject. realy thank you for beginning this up. this website is something that is wanted on the web, somebody with a bit of originality. useful job for bringing one thing new to the internet!