Phone Etiquette: Sound Professional
Posted on March 10th, 2010 by Marcia Hall
Earlier this week, I left a voice mail message for a graduate student I do not know. When she returned my call, the pitch of her voice was very high and she only gave me her first name. It was hard to hear what she was saying since she spoke so softly.
How do you think I perceived her?
My immediate reaction was that she sounded unprofessional. This student could make a much better impression by saying her complete name, talking audibly, and deepening the tone of her voice.
Paying attention to small details can make all the difference.
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